Senior Staff Product Success Architect
ServiceNow · San Diego · Remote-friendly
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- Company
- ServiceNow
- Location
- San Diego
- Employment type
- Full-time
- Salary
- $171,900 - $300,800
- Posted
- October 20, 2026
About this job
The GAIL (Get AI Live) program deploys engineers directly into strategic customer engagements to drive real AI adoption and measurable value realization. The GAIL Team is the permanent engine behind that program: the stable foundation of institutional knowledge, tooling, and senior expertise that makes every engagement, and every rotating engineer, better than the last. As a Senior Staff Software Engineer on the GAIL Team, you set the strategic direction for how the program scales, own the hardest engagements and escalations, and build the infrastructure and knowledge systems that raise capability across the entire practice. This role bridges technical delivery and program strategy.…
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