Risk Mitigation Associate - Fraud
GOVX · La Vergne
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- Company
- GOVX
- Location
- La Vergne
- Employment type
- Full-time
- Posted
- October 16, 2026
About this job
The Risk Mitigation Associate – Fraud is a full-time position responsible for supporting GOVX’s efforts to prevent fraudulent activity, promote customer satisfaction through financial transaction processing, and minimize related financial losses. This role reports to the Risk Mitigation Manager and works closely with Member Services. KEY RESPONSIBILITIES Review: Orders flagged by automated fraud prevention systems; investigate account details, verify information via phone/email, and confirm or cancel orders. Assist: Verify customer data and account history to prevent refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate customers to ensure compliance.…
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