Client Success Officer
JPMorgan Chase · Charlotte
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- Company
- JPMorgan Chase
- Location
- Charlotte
- Posted
- October 15, 2026
About this job
Be the hub of communication and help build deep and lasting client relationships. In this role, you will own the post-sales experience for complex client relationships and keep teams aligned around outcomes. You will partner across coverage, product, implementation, service, and risk teams to remove friction and drive timely resolution. You will help strengthen retention and growth by improving consistency, responsiveness, and transparency. If you thrive in structured problem-solving and cross-functional coordination, this role offers meaningful impact. As a Client Success Officer in the Client Success team, you will own and manage the post-sales client experience for a portfolio of complex relationships.…
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