Head of Quality Operations
Merck KGaA · Danvers
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- Company
- Merck KGaA
- Location
- Danvers
- Employment type
- Full-time
- Posted
- October 16, 2026
About this job
The Head of Quality Operations will develop and lead the Quality Organization at MilliporeSigma’s Single-Use Center of Excellence located in Danvers, Massachusetts. Specifically, the Head of Quality Operations will be responsible for: Taking overall ownership of ensuring compliance of the Danvers Quality System to ISO 9001-2015, ISO 14001-2015 and applicable corporate and regulatory quality procedures; Assessing gaps and implementing remediation measures as needed to ensure compliance; Owning and driving improvements and operational excellence to the Quality System management including CAPA, deviation, change control, and audits (internal, supplier, customer); Driving customer satisfaction by supporting and leading activities such as technical visits, customer complaints management,…
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