Service Advisor - BMW CPO Nashville
Sonic Automotive · Nashville
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- Company
- Sonic Automotive
- Location
- Nashville
- Employment type
- Full-time
- Posted
- October 12, 2026
About this job
Greets clients in a timely, friendly manner and welcomes them into our dealership. Does a walkaround with the client, compiles vehicle data, and determines initial repairs. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time” and follows up with client appropriately. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Maintain Customer Satisfaction Index rating in accordance with BMW standards, which indicates elite customer service capabilities.…
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