Specialist II, Client Service Management
BNY · Lake Mary
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- Company
- BNY
- Location
- Lake Mary
- Posted
- October 6, 2026
About this job
We’re seeking a future team member for the role of Specialist II, Client Service Management, to join our International Clearance Client Service team. This role is located in Lake Mary, FL. In this role, you’ll make an impact in the following ways: Serves as a point of contact to clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY. Ensures that good client relations are maintained and inquiries are researched and resolved efficiently. Participate in the end-to-end client service delivery model and reports on client satisfaction. Participate in issue resolution of moderately complex day-to-day issues and engages internal partners as needed. Collect data on the execution of service commitments. Build their understanding of client's business.…
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