Office Associate
A.P. Moller - Maersk · United States of America, Texas, Coppell
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- Company
- A.P. Moller - Maersk
- Location
- United States of America, Texas, Coppell
- Employment type
- Full-time
- Salary
- $17.00 - $19.00
- Posted
- October 7, 2026
About this job
5:00pm-2:00am Friday-Monday JOB SUMMARY: The Office Associate is responsible for providing customer service to all callers. They answer incoming calls and troubleshoot any issues. They assist pilot stations and cartage agents. Essential Functions: Answer incoming calls and provide excellent customer service to all callers Monitor and respond to customer inquiries received through email Make outgoing calls to follow-up on shipment status, resolve issues and update customers Track, trace, enter and update shipments Assist and support Pilot stations and cartage agents Master outside customer applications Follow published procedures and work instructions for NCS accounts and bring modifications to management’s attention Provide customers with quotes in a timely manner, as well as various…
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