Bilingual Automotive Guest Loyalty Specialist
EchoPark Automotive · Orlando
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- Company
- EchoPark Automotive
- Location
- Orlando
- Employment type
- Full-time
- Salary
- $48k
- Posted
- October 6, 2026
About this job
EchoPark Automotive is looking to hire a Guest Loyalty Specialist for our new dealership opening in Orlando, FL. The EchoPark Guest Loyalty Specialist manages the guest experience after the sale of the vehicle. The Guest Loyalty Specialist assists the Experience Manager and General Manager in reaching desired targets for guest satisfaction as measured at EchoPark through NPS and online reviews. What You'll Do: Ensure the guest’s happiness and their likelihood to recommend EchoPark to others. At all times act as the owner of the company/guest communication. Own the guest’s concerns until you’ve resolved any issues and/or met the guest’s needs. Answer and return all guest phone calls and emails in a timely, friendly manner. Communicate with sales and recon departments. Schedule appointments.…
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