Guest Service Agent
Madeline Hotel and Residences · Mountain Village
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- Company
- Madeline Hotel and Residences
- Location
- Mountain Village
- Employment type
- Full-time
- Posted
- October 6, 2026
About this job
Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personalized assistance and exceeding expectations at every touchpoint. Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures. Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities. Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy and alignment with guest preferences.…
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