Director, Lifecycle Technology & Operations

Crunchyroll, LLC · Los Angeles

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Company
Crunchyroll, LLC
Location
Los Angeles
Salary
$148,700 — $185,900
Posted
October 6, 2026

About this job

About the role As the Director, Lifecycle Technology & Operations, you will lead the global operating model and technical foundation that enables Lifecycle Marketing to deliver personalized, data-driven customer experiences at scale. You will oversee global Lifecycle Operations while serving as the primary Lifecycle business owner for our customer engagement and orchestration platform and the broader technology and data ecosystem that powers customer engagement. Today, Braze sits at the center of that ecosystem. You will define platform strategy and stewardship; journey and campaign operations; customer data and audience capabilities; personalization and decisioning; governance; automation; capacity; and partner delivery.…

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