Senior Incident Commander, Cloud Ops
Box · Redwood City
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- Company
- Box
- Location
- Redwood City
- Salary
- $187,000 — $233,500
- Posted
- October 2, 2026
About this job
WHY BOX NEEDS YO Box is looking for a Senior Incident Commander with a strong Site Reliability Engineering (SRE) skillset and proficient Python for tooling and automation. The GTOC (Global Technical Operations Center) team protects the customer experience, and responsible for detecting customer-impacting failures early, drive rapid mitigation when they occur, coordinate production change risk, and continuously improve how Box runs incidents. In this role, you will be leading critical and blocker incidents and driving them to swift resolution, while leveraging your software engineering expertise to design and build the tools, automation, and processes that define the next generation of cloud operations.…
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