Vice President, Proactive and Reactive Retention

JPMorgan Chase · New York

Don’t apply blind. See how your CV matches this role first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
JPMorgan Chase
Location
New York
Posted
October 1, 2026

About this job

You’ll help shape how we keep customers engaged through smarter targeting, compelling experiences, and data-driven decision-making. Join a team where you can influence strategy, test new ideas, and deliver measurable impact at scale. As a Vice President, Proactive and Reactive Retention in the Customer Lifecycle Marketing team, you will develop and execute retention strategies that deepen customer loyalty, reduce attrition, and improve long-term portfolio performance. You will partner closely with analytics, product, and operations teams to translate customer insights into targeted programs, offers, and experiences. Job responsibilities Lead the development and execution of retention strategies that improve loyalty and mitigate attrition Own the retention marketing roadmap across proactive…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free