Client Services Specialist - On-site Madison, WI
Eurofins USA Food Testing · Madison
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- Company
- Eurofins USA Food Testing
- Location
- Madison
- Employment type
- Full-time
- Posted
- September 29, 2026
About this job
Provides project management for ongoing client sample programs through daily customer communication and contact. · Be an internal liaison for clients so they only need to contact one person. · Empowered to make decisions on behalf of clients to provide superior service. · Provides information for clients (e.g. Pricing, Capabilities, Status, Sample Submission) · Assists Client Managers with managing various aspects of quote, proposal and RFI development for assigned opportunities. · Onboard new clients by asking appropriate questions and providing SampleKinect® training · Submits and coordinates client requests for re-testing, additional testing, OOS investigations, and changes that are needed. · Provides support for other Client Service Associates when needed (e.g.…
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