AV Operations Specialist
Figure · San Jose
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- Company
- Figure
- Location
- San Jose
- Salary
- $85,000 – $125,000
- Posted
- September 29, 2026
About this job
As IT/AV Operations Specialist, you will be responsible for the daily operations of all conference rooms, presentation spaces, and ongoing break/fix of audio visual systems. In addition, you will support the IT operations team with ongoing Tier 1 Help Desk tickets, driving issues from report to close-out, assisting with onboarding, offboarding, imaging, inventory and logistics. Responsibilities: Managing a fleet of conference rooms in a Zoom environment, supporting ongoing break/fix, user support & training. Document, track, and monitor customer problems to ensure resolution in a timely manner through common customer request methods (Ticketing Systems, Chat Software, Email, etc). Assist in building and documenting standards and IT policies across the company.…
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