Credit Card Fraud Recovery Specialist II
JPMorgan Chase · Columbus
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- Company
- JPMorgan Chase
- Location
- Columbus
- Posted
- September 27, 2026
About this job
Job responsibilities Primarily off the phones role that requires 80% research and 20% phones, delivering comprehensive support for financial products Utilizes customer service expertise to interpret needs and deliver continuous insights Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience Excels both independently and collaboratively, driving team success and achieving goals Follows all regulatory and departmental practices and procedures diligently Takes ownership of each customer interaction while treating them with respect and responding with empathy Required qualifications, capabilities, and skills Communication, information gathering, and decision-making skills Customer interaction and support skills with at least 2 years of experience in…
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