Service Design Lead
BNY · New York
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- Company
- BNY
- Location
- New York
- Posted
- September 25, 2026
About this job
We are seeking a Service Design Lead for our Global Payments & Trading Digital Channels team. This role will be located in New York, NY We are seeking a seasoned Service Designer who can operate at both the strategic and systems level to help shape the future of Banking-as-a-Service. In this role, you will design and orchestrate the end-to-end services, ecosystems, operating models, and business capabilities that make a digital bank possible. You will establish the frameworks, research practices, service blueprints, and evidence that guide how we deliver cohesive, scalable, and trusted experiences. You will bring together client insight, business strategy, operational realities, and emerging technology to design services that are human-centered, resilient, and commercially viable.…
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