Experience Design, Vice President – Card
JPMorgan Chase · New York
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- Company
- JPMorgan Chase
- Location
- New York
- Posted
- September 23, 2026
About this job
Shape the future of user experience with strategic design initiatives that blend business needs and user insights. Specifically, within the credit card space, you will define and elevate the end-to-end card shopping experience, crafting clear, human-centered journeys that reflect distinct shopper intents, needs, and product fit so customers can make confident, informed decisions. The role sits at the intersection of experience design, brand expression, modern marketing capabilities, and AI-enabled design—including agentic experiences. Success requires translating customer insights, business objectives, and risk/control constraints into cohesive, high-quality, production-ready experiences that improve shopper confidence and drive application completion while protecting trust.…
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