Outreach Specialist, CACP
Aledade · United States · Remote-friendly
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- Company
- Aledade
- Location
- United States
- Employment type
- Full-time
- Posted
- September 15, 2026
About this job
The CACP Outreach Specialist is the first step in the patient journey and supports the Comprehensive Advance Care Planning (CACP) program through high-volume inbound and outbound outreach. The role primarily manages outbound scheduling and inbound inquiries; educates patients about CACP; addresses reluctance with empathy and professionalism; and schedules facilitation appointments. The specialist follows approved scripts, workflows, SOPs, job aids, privacy requirements, and quality standards while balancing patient-centered service with daily performance expectations. We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.…
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