Service BDC Associate / Mercedes ME Connect - Mercedes-Benz of McKinney
Sonic Automotive · McKinney
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- Company
- Sonic Automotive
- Location
- McKinney
- Employment type
- Full-time
- Posted
- September 21, 2026
About this job
The Mercedes-Benz me Connect Representative is responsible for assisting dealership customers with the setup, activation, and ongoing use of the Mercedes-Benz me Connect app and connected vehicle services. This position serves as the dealership’s primary resource for helping customers understand and maximize their vehicle’s digital and connected features. The representative will work closely with the Sales and Service departments to ensure customers have seamless digital experience from vehicle delivery through ownership. Responsibilities include guiding customers through app installation and account registration, pairing vehicles with their Mercedes-Benz account, explaining available connected services, troubleshooting common issues, and providing exceptional customer support.…
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