Associate Director, External HUB Programs

AbbVie · North Chicago · Remote-friendly

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This listing was open for 27 days.

Company
AbbVie
Location
North Chicago
Employment type
Full-time
Posted
September 17, 2026

About this job

Purpose: Provides oversight for OneHUB External Hub vendors who support AbbVie’s Access and Affordability programs, engaging closely across OneHUB and AbbVie Patient Services. Responsible for performance management, operational excellence, and continuous improvement across multiple external hub partners. Manages day-to-day vendor oversight – including ensuring all vendors meet or exceed service level agreements (SLAs), quality standards, compliance requirements, and evolving business needs. Partners closely with AbbVie Patient Services and brand stakeholders to translate strategic priorities into operational execution. Proactively identifies cross-vendor performance enhancement opportunities to optimize patient experience, efficiency, and overall program effectiveness.…

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