Director, CRM Product Lead

AbbVie · Mettawa

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Company
AbbVie
Location
Mettawa
Employment type
Full-time
Posted
August 5, 2026

About this job

Purpose Director, CRM Product Leader owns the CRM product vision, strategy, and roadmap for the US commercial organization. This leader oversees a team of dedicated Product Owners accountable for ensuring the CRM platform meets current and future business needs, while building product management discipline and fostering a culture of customer-centric, user-focused, and data-informed decision-making. The Director, CRM Product Leader partners closely with business and IT leadership to build a robust CRM foundation and drive transformational change across the US commercial organization. Primary Responsibilities Product Strategy & Delivery Serve as Product Owner for the CRM platform across the US commercial organization, owning the roadmap, release planning, and strategic priorities.

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Director, CRM Product Lead — AbbVie | NewLuxJob