Vice President, Client Service Management Pipeline
BNY · Boston
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- Company
- BNY
- Location
- Boston
- Salary
- $68,000
- Posted
- February 12, 2026
About this job
This role is located in Boston or Everett. In this role, you’ll make an impact in the following ways: Develop a deep understanding of our client’s business, operating model and technology strategy Deliver exceptional service aligned to clients’ needs and expectations across BNY’s product and services offering Act as the central point of escalation across Operations, Technology and service delivery Cultivate a deep relationship and appreciation for what drives our clients’ service requirements Facilitate communication across our clients’ organization (e.g., industry news, regulatory and BNY change, product evolution) Maintain a culture of continuous service improvement across all products and services Monitor service quality, product performance, and overall client experience with a view to…
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