Design Strategy & Research Lead
Northern Trust · Chicago, IL, United States of America
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- Company
- Northern Trust
- Location
- Chicago, IL, United States of America
- Posted
- September 10, 2026
About this job
The Principal Design Strategy and Research role is a senior practitioner role within Experience Design and Research (EDR). It helps Northern Trust make better decisions faster by using human-centered design, strategic facilitation, service design, systems thinking, and evidence-based strategy to frame the right problems, uncover meaningful opportunities, align stakeholders, and move from ambiguity to action. This role is designed for senior human-centered design practitioners who can flex across research, strategy, facilitation, service design, product discovery, and engagement leadership while maintaining depth in at least one core capability.…
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