Process Optimization Specialist
ServiceNow · West Palm Beach
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- Company
- ServiceNow
- Location
- West Palm Beach
- Employment type
- Full-time
- Posted
- September 14, 2026
About this job
As a Process Optimization Specialist, you will play a critical role in enhancing the efficiency and productivity of our Global People team. You will be responsible for documenting and analyzing current processes, identifying areas for improvement, and implementing solutions to streamline operations, using Lean Six Sigma and Automation and AI. By employing your expertise in process improvement and project management, you will support improvement initiatives to achieve operational excellence. What you get to do in this role: Current State Process Documentation Partner with process owners to assess and support current state process documentation, ensuring adherence to Global People's defined process maturity criteria, including governance and maintenance of current artifacts Partner with…
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