Director, Client Success (R-19760)
Dun & Bradstreet · Florham Park - New Jersey - United States
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- Company
- Dun & Bradstreet
- Location
- Florham Park - New Jersey - United States
- Employment type
- Full-time
- Posted
- August 27, 2026
About this job
The Client Success Management function is responsible for retaining existing business and drive sales growth through client adoption of Company products and services. Specialize in using deep industry, business processes and product expertise to increase product adoption and utilization. Post-sale client point of contact accountable for value driven engagements across the customer retention lifecycle resulting in client renewals. May handle escalations and coordinate across other functional areas of the Company. Essential Key Responsibilities Effectively lead customer success team(s) to achieve customer satisfaction, programmatic, business, and strategic goals Build and maintain a high performing team through effective hiring, goal setting, rewards, team building and performance management…
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