Senior Associate, Customer Lifecycle Marketing

JPMorgan Chase · New York

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Company
JPMorgan Chase
Location
New York
Posted
September 22, 2026

About this job

The Customer Lifecycle Marketing team develops and delivers marketing strategies for existing credit card customers to build awareness, deepen engagement, and increase satisfaction and loyalty. Focus areas include Early Months on Book (EMOB), low tenure, retention, product trade (upgrade/downgrade), and authorized user programs. The Senior Associate, Customer Lifecycle Marketing is a highly visible, cross-functional role supporting the Product Trade Marketing (upgrade/downgrade) strategy, reporting into VP Product Trade and Authorized User Marketing. As the Senior Associate for Product Trade Marketing, you will be pivotal in supporting the strategy and implementation of multi-channel marketing programs (e.g., email, site, in-app) to guide customers through card product transitions,…

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