Customer Success Manager- Strategic
SOPHiA GENETICS · United States · Remote-friendly
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- Company
- SOPHiA GENETICS
- Location
- United States
- Employment type
- Full-time
- Posted
- October 28, 2026
About this job
SOPHiA GENETICS is a leader in data-driven medicine, and our clients (hospitals, clinical labs, and research and biopharma organizations) rely on the SOPHiA DDM platform to advance precision medicine. As a Client Success Manager- Strategic, you own the long-term commercial and strategic relationship with a portfolio of strategic clients across the full lifecycle, from onboarding through renewal and expansion. This is a strategic, consultative, growth-oriented role. You are not a reactive support function. You will act as a trusted partner to lab directors, clinicians, and senior stakeholders, leading engagement like a project manager, identifying growth opportunities, and turning satisfied clients into vocal advocates for SOPHiA in the industry.…
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Most-requested skills in the United States
Based on 1,054 United States vacancies that list requirements, these are the skills employers ask for most often.
- Leadership61% of postings
- Strategy59% of postings
- Stakeholder Management45% of postings
- Budgeting28% of postings
- Coaching22% of postings
- Project Management22% of postings
- Team Leadership8% of postings
- Change Management6% of postings
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