Operations Manager

About this job

The Operations team works at the intersection of the most important issues facing the Global Operations & Service team. The Operations team works closely with senior leadership and cross functionally shaping and driving strategic, operational, and organizational improvements across the team such as: Alignment to Global Service strategy and implementation of change, which embraces localisation Being the critical interface with R&D (product, engineering) to ensure tech approach to self-serve and post booking travel support experience. Collaboration with front, mid, back office teams to drive the true TMC experience for customers Driving customer insights to deliver improvements in quality, learning and product roadmap Ownership of agent tooling to establish a world class consultant and…

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Most-requested skills in the United States

Based on 1,034 United States vacancies that list requirements, these are the skills employers ask for most often.

• Strategy60% of postings
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• Stakeholder Management46% of postings
• Budgeting25% of postings
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• Change Management7% of postings
• Agile/Scrum7% of postings

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