Manager II - Enterprise Customer Care

About this job

Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week. Hours: The position requires weekend availability and will have working hours between 1:00 PM and 9:00 PM CST. The specific schedule will be assigned at the time of hire. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life As a Customer Care Manager, you will actively manage a team of agents for the Enterprise campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Omaha, Nebraska office and will act as a Subject Matter Expert for Operations.…

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