Business Analysis Manager (Operational Excellence Manager)

About this job

Job Description Summary The Operational Excellence Manager plays a hands-on and strategic role in proactively identifying, executing, and sustaining continuous improvement initiatives across Service and FCOE operations. T his individual contributor partners with leadership to assess current-state workflows, identify inefficiencies, and define future-state solutions. The role drives measurable improvements through data-driven analysis, technology enablement, and modern methodologies including Lean, Six Sigma, and Agentic AI. The ideal candidate is curious and strategic, thrives in complex problem-solving, collaborates effectively across functions, and drives innovation to enhance efficiency, productivity, and the overall customer experience.…

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• Strategy60% of postings
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