Director, Client Service Executive Manager

About this job

We’re seeking a future team member for the role of Director, Client Service Executive Manager to join our Client Service team. This role can be located in Lake Mary, FL. In this role, you’ll make an impact in the following ways: Serves as a senior point of contact to Major clients on complex service issues and independently develops strategy to deliver world-class client service across multiple products or platforms. Collaborates with clients and coordinates the work of internal stakeholders to align client needs with BNY's commercial strategy. Proactively partners with Client Service Data, Insights & Analytics to improve service by identifying trends, themes, and opportunities. Ensures exceptional service meets client expectations across all products and services.…

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Most-requested skills in the United States

Based on 1,052 United States vacancies that list requirements, these are the skills employers ask for most often.

• Leadership60% of postings
• Strategy59% of postings
• Stakeholder Management44% of postings
• Budgeting27% of postings
• Project Management23% of postings
• Coaching23% of postings
• Agile/Scrum6% of postings
• Team Leadership6% of postings

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