Fraud Operations Senior Manager-Vice President

Citi · Jacksonville Florida United States, United States of America

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Company
Citi
Location
Jacksonville Florida United States, United States of America
Salary
$93,440.00 - $140,160.00
Posted
October 6, 2026

About this job

The Fraud Operation Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology. Responsibilities: Manage one or more teams and a component of the fraud loss portfolio Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate…

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