Transformation Manager, Technical Support (East Coast)
SentinelOne · United States - Remote · Remote-friendly
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- Company
- SentinelOne
- Location
- United States - Remote
- Salary
- $132,000 — $150,000
- Posted
- September 29, 2026
About this job
As a Transformation Manager, Technical Support (East Coast), you will be tasked with owning the execution of our global Technical Support transformation while supporting broader strategic initiatives across the Customer Experience organization. This is not a traditional project management role: you will serve as the central execution owner for the Support transformation portfolio, turning strategy into an integrated operating plan and driving initiatives from concept through implementation and measurable business impact. Reporting into the Head of Customer Strategy and Operations, you will also support high-priority cross-CX initiatives, contribute to tooling, automation, and AI decisioning, and act as an extension of the functional leaders and CCO Office. What Will You Do?…
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