Customer Experience Program Manager

Sanofi · Morristown, NJ, United States of America

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Company
Sanofi
Location
Morristown, NJ, United States of America
Employment type
Full-time
Posted
September 23, 2026

About this job

Job Title: Customer Experience Program Manager Location: Morristown, NJ About the Job The Customer Experience (CX) Program Manager enables and supports partners in the Sanofi NA Vaccines business to advance customer experience strategies. Reporting directly to the Director, Customer Centricity, this role serves as the operational engine behind our CX vision, translating strategy into structured programs, driving continuous improvement initiatives, and ensuring seamless cross-functional coordination across the organization. This is an ideal role for someone who thrives at the intersection of process excellence, data-driven execution, and stakeholder engagement — someone who can bring structure to ambiguity and rally diverse teams around a shared customer-first mission.…

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