Scaled Customer Success Manager
Box · New York
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- Company
- Box
- Location
- New York
- Salary
- $81,000 — $105,000
- Posted
- September 23, 2026
About this job
We are seeking a tenacious, self-motivated Scaled Customer Success Manager who isn't just looking to manage relationships, you want to revolutionize how we support them. We need a builder with true grit who is obsessed with efficiency, automation, and the potential of AI to drive customer value at a massive scale. Our Scaled team operates at the intersection of human empathy and digital efficiency. We need someone who thrives in ambiguity and refuses to settle for "how it's always been done." You are innovative, agile, and eager to experiment with new technologies to "Blow our Customer’s Minds." If you are a self-starter who looks at a repetitive manual process and immediately thinks, "How can I automate this?", you belong here.…
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Most-requested skills in the United States
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