Customer Success Manager, Platforms
Stripe · Chicago, IL; Atlanta, GA; San Francisco, CA; Seattle, WA; New York
Don’t apply blind. See how your CV matches Manager first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Stripe
- Location
- Chicago, IL; Atlanta, GA; San Francisco, CA; Seattle, WA; New York
- Posted
- September 22, 2026
About this job
What you’ll do We are looking for a motivated and curious professional to manage a book of Platform customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s platform customers Manage a book of customers to drive overall account health…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in the United States
Based on 1,059 United States vacancies that list requirements, these are the skills employers ask for most often.
- Strategy60% of postings
- Leadership60% of postings
- Stakeholder Management47% of postings
- Budgeting26% of postings
- Coaching23% of postings
- Project Management21% of postings
- Agile/Scrum7% of postings
- Team Leadership7% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card