Contact Center Department Manager - Loan Processing

Enova International · Chicago

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Company
Enova International
Location
Chicago
Salary
$75,000 to $85,000
Posted
September 21, 2026

About this job

In the role of Contact Center Department Manager - Loan Processing, you will play a crucial part in our Operations Team. Your responsibilities will include supervising the daily activities of call center representatives and supervisors across various shifts within your department. Your focus will be on delivering exceptional customer service and driving departmental productivity to surpass objectives. This role will report to the Operations Manager. Responsibilities: Lead supervisors to surpass individual, team, departmental, and P&L objectives, overseeing the performance management process, including biannual performance evaluations, co-worker improvement plans, and disciplinary actions.…

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