Manager - Customer Service

RR Donnelley · Buffalo Grove

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Company
RR Donnelley
Location
Buffalo Grove
Employment type
Full-time
Salary
$78,700 to $125,900
Posted
September 18, 2026

About this job

The incumbent is responsible for delegating and monitoring the day-to-day activities of the customer service team; promoting a balanced workflow and job coverage, as well as communicating with internal and external customers, providing technical and interpersonal growth guidance to the team members, and ensuring that all aspects of customer service meet/exceed customers and management expectations. Responsibilities: Lead, coach, mentor, motivate and inspire direct reports and others to achieve an optimum level of performance by consistently demonstrating role model behavior in all that is said and done. Conduct annual performance reviews for direct reports in a timely manner.…

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Most-requested skills in the United States

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  • Budgeting27% of postings
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Manager skills

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