American Girl New York Retail Department Manager (Exempt)
Mattel · New York
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- Company
- Mattel
- Location
- New York
- Employment type
- Full-time
- Posted
- September 19, 2026
About this job
The Retail Department Manager leads daily retail operations to deliver exceptional customer experiences, achieve financial goals, and develop a high-performing team. This role drives operational excellence through effective coaching, ensuring a culture of selling and service, merchandising, and execution while partnering across the store to support business objectives. By balancing customer service, talent development, and business selling strategy, the position contributes directly to store performance and brand success. RESPONSIBILITIES Lead daily department operations to achieve sales, customer service, and operational performance goals while ensuring compliance with company policies and standards.…
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Most-requested skills in the United States
Based on 1,088 United States vacancies that list requirements, these are the skills employers ask for most often.
- Leadership61% of postings
- Strategy58% of postings
- Stakeholder Management46% of postings
- Budgeting26% of postings
- Coaching24% of postings
- Project Management23% of postings
- Change Management7% of postings
- Team Leadership6% of postings
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