Front Office Manager

Valley Forge Casino Resort · King of Prussia

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Company
Valley Forge Casino Resort
Location
King of Prussia
Employment type
Full-time
Posted
May 22, 2026

About this job

Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes.

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Front Office Manager — Valley Forge Casino Resort | NewLuxJob