Senior Operations Manager, Billing/Denials

About this job

About the Role We’re seeking a Senior Operations Manager to lead strategic initiatives and own high-impact processes within our Business Operations team, specifically focused on denials management and claims optimization. In this role, you’ll lead cross-functional efforts to proactively reduce denials, improve revenue capture, and drive scalable operational improvements across a broad client portfolio. You will be accountable for outcomes, leading root-cause investigations, designing repeatable processes, managing performance metrics, and collaborating closely with product, engineering, sales, and account management to refine tools and workflows. This role requires a strategic thinker with a builder’s mindset, a sharp operational skillset, and a strong technical orientation.…

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