Operations Manager

About this job

As Via's Operations Manager, you will be supporting our local team in Rochester, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture. This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees.…

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