Platinum Customer Success Manager - Columbus, OH
UPS · US - NEWARK (OHNEW), United States of America
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- Company
- UPS
- Location
- US - NEWARK (OHNEW), United States of America
- Posted
- September 11, 2026
About this job
This position will support a territory including Columbus, OH The Platinum Customer Success Manager (CSM) will oversee and nurture relationships with large customers. The Platinum CSM will act as a trusted advisor, drive value realization and long-term success for our strategic customers. The ideal Platinum CSM will excel at building strong business collaboration, understanding complex business needs, and align our solutions to meet those objectives. With a focus on client satisfaction, retention, and growth, the Platinum CSM will proactively address challenges, identify available solutions and upsell opportunities. They would ensure seamless collaboration across internal teams to deliver exceptional customer service.…
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