Global CRM Product Manager - Omnichannel Personalization

Ford · Dearborn

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Company
Ford
Location
Dearborn
Posted
August 13, 2026

About this job

Ford is looking for a Product Manager – Global CRM Omnichannel Personalization to lead the strategy & delivery of personalized recommendations and retargeting experiences across Web, App, Email, SMS, and Paid Media. This role sits at the intersection of marketing and product management, shaping how we use next-best-action decisioning, audience segmentation, and journey orchestration to deliver the right message, to the right customer, at the right time. Supporting multiple regions and business units globally, you'll partner closely with Journey Enablement, Data Services & Paid Media teams to turn customer data into meaningful, cross-channel engagement.

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Global CRM Product Manager - Omnichannel Personalization — Ford | NewLuxJob