Senior Vice President, Client Processing Manager

About this job

We’re seeking a future team member for the role of Senior Vice President, Client Processing Manager to join our Conventional Trust team. This role is located in Pittsburgh, PA. In this role, you’ll make an impact in the following ways: Manages Client Processing activities through other managers or a large team of senior professionals. Oversees all aspects of client account support, including solicitation, inquiries, transactional processing, and problem resolution. Acts as a top-level escalation point for external clients when issues remain unresolved at lower support levels. Ensures work volume meets established product and service standards, exceeds quality expectations, and is appropriately reviewed and documented.…

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