Manager, Enterprise Outcome Architects (Customer Success)

About this job

We are looking for a proven Outcomes Architects Manager with a strategic and entrepreneurial spirit to join the GTM Team. As the Enterprise OA Leader, you will play an important role defining/iterating on our CS motions, providing customer feedback to help share our roadmap, driving increased adoption, owning ongoing value delivery, and and generating expansion revenue to grow our business. You will own the strategy and execution of your team’s segment. WHAT YOU'LL ACHIEVE: - Increase Team Performance on Adoption, Retention, and Customer Value: Your role centers on upleveling the team to boost product adoption, retention, customer value, and satisfaction through effective retention strategies and churn prevention in the Mi-dMarket segment.…

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