Voice of the Customer Program Manager

Figma · San Francisco, CA • New York, NY • United States

Don’t apply blind. See how your CV matches Manager first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
Figma
Location
San Francisco, CA • New York, NY • United States
Salary
$127,000 — $269,000
Posted
June 4, 2026

About this job

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in United States

Based on 819 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Strategy67% of postings
  • Leadership64% of postings
  • Stakeholder Management57% of postings
  • Coaching22% of postings
  • Budgeting17% of postings
  • Project Management17% of postings
  • Agile/Scrum8% of postings
  • Change Management6% of postings
Manager skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
Voice of the Customer Program Manager — Figma | NewLuxJob