Product Support Engineer, Content Asset Management

Intuitive · Sunnyvale

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Company
Intuitive
Location
Sunnyvale
Employment type
Full-time
Posted
October 27, 2026

About this job

Primary Function of Position: The Product Support Engineering team provides operational and service engineering support of Intuitive’s Robotic System and Integrated Digital Platforms. The primary functions of this position are to deliver customer success and uptime assurance by developing technical service content related to the service of Intuitive’s Product Platforms. Additionally the role will be responsible for investigating field-issues to drive product and service process improvements as well as resolve real-time field and customer escalations. The Product Support Engineer, Content Asset Management works closely with Product Design teams, Service Product Management, Service Application Design, Technical Support, Quality and various Global stakeholders to deliver, organize and manage…

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