Customer Success Manager - Engineering Services & Platforms (ESP)

JPMorgan Chase · Columbus

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Company
JPMorgan Chase
Location
Columbus
Posted
October 16, 2026

About this job

Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in Engineering Services & Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. Job responsibilities Drives product adoption, expansion, and retention activities to maintain a healthy customer base Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers…

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