Customer Support Engineer
Fastly · Austin, TX; Chicago, IL; Denver, CO; Houston, TX; New York City
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- Company
- Fastly
- Location
- Austin, TX; Chicago, IL; Denver, CO; Houston, TX; New York City
- Salary
- $90,650- $108,780
- Posted
- October 7, 2026
About this job
12/31/2026 *Job posting may close early due to the volume of applicants. Customer Support Engineer (CSE) About the Customer Support Engineering Team The Fastly Edge Cloud Platform powers the best of the internet. Our Customer Support Engineering (CSE) team, a key function within our broader Customer Experience organization, helps customers succeed through clear, timely, and transparent technical support. This opening is for a Customer Support Engineer, Tier I, an entry-level position within our three-tiered team (Tier I, Tier II, and Tier III) that offers multiple opportunities for career development within Fastly. You will work closely with Tier II and III engineers, Engineering, and our customer-facing partner teams, and you will learn our issue management process end to end.…
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